Greet all customers in a warm, genuine and friendly manner. Ensure that customers receive the best possible service every time that they enter a Go Outdoors store. Understand the process of the Customer Service measuring programme. Drive sales, ensuring that targets are achieved and, where possible, exceeded. Utilise the in-store devices, offering the customer the whole product range. Provide alternatives and add on sales at every opportunity. Assist in maintaining standards on the shop floor. Keep stock clean and presentable at all times. Replenish stock levels when needed, making sure the full size range is on the shop floor where possible. Ensure that product is priced correctly. Keep all displays up to date. To deputise for other staff, work within departments, or carry out other duties as required. Represent Go Outdoors in the most professional manner at all times. Conduct your work in a safe and responsible manner.
Caring, Customer care skills, Friendly
GCSE or equivalent English (Grade 4/C) DesiredGCSE or equivalent Maths (Grade 4/C) Desired
Customer service practitioner Level 2 (GCSE)
JD SPORTS FASHION PLC
426 Abingdon Rd OX1 4XN
QUBE QUALIFICATIONS AND DEVELOPMENT LIMITED
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