Job Description

Develop and maintain effective external and internal customer relationships Provide effective assistance via email and phone to engineers and customers Learn to process queries and interact with stakeholders Answering incoming calls Responding to customer emails Data entry and log calls Maintain the in house service Management system Undertake general office duties as directed The training you will be getting Level 3 Business Admin Delivery of training to be confirmed What to expect at the end of your apprenticeship We have a long successful history of training and retaining our Apprentices beyond their Apprenticeship with us and it would be our desired outcome that on completion of the Apprenticeship the Apprentice would take up a permanent Administrator role within the Company.

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working

GCSE or equivalent Maths and English (Grade 4) Essential

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

PICKERINGS EUROPE LIMITED

Unit 12 Garonor Way, Royal Portbury Dock, Portbury Bristol BS20 7XE

Provider

1ST2 ACHIEVE TRAINING LIMITED