Job Description

The administration apprentice will primarily be dealing with telephone enquiries and referring them to the appropriate person, whilst ensuring that all communications with insurers or customers are accurately recorded on file, or electronically, as per the firm™s usual procedures. Other duties will include: Inputting new business, amendments, and renewals on the system Maintaining accurate records Keeping hard-copy records on customer files Working in accordance with the firm™s standard procedures Compiling documentation for clients™ policies Liaising with insurers, other company staff and claims handlers Assisting customers with day-to-day general enquiries Providing general office administration Supporting the accounts team The training you will be getting Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA learning & development coach. What to expect at the end of your apprenticeship There is the intention for a full-time role to be offered to the suitable and successful candidate upon completion of the apprenticeship with a very competitive salary. There are progression routes within the company for the right candidate and further insurance exams and training offered to become Cert CII.

Required Skills & Qualification

Communication skills, Customer care skills, Able to liaise with colleagues, Good level of English, Confident telephone skills, Experience with MS Word, Experience with MS Outlook, Experience with MS Excel, Accurate data input skills

GCSE or equivalent English (Grade C/4) EssentialGCSE or equivalent Maths (Grade C/4) Essential

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

ADDINGSTONE INSURANCE SOLUTIONS LTD

Eagle Point Little Park Farm Road Segensworth PO15 5TD

Provider

PETA LIMITED