Job Description

Being the first point of call for telephone and online portal enquiries (including voicemails) Sending out video tours to potential tenants Scheduling viewings and market appraisals and handling general enquiries Obtaining viewing feedback from potential tenants and providing this to landlords Maintaining records on Alto, our client database, including being responsible for date management for safety certificates, rent reviews, property inspections and tenancy renewals and distributing relevant documentation Handling general administration, including processing tenancy applications, and assisting with logging and arranging maintenance issues Conducting viewings with potential tenants as required

Training and Qualification

Housing and Property Management Assistant Level 2 Apprenticeship Standard Apprentices who have not achieved the equivalent of Level 2 Qualifications in maths and English will need to achieve Level 1 Functional Skills in these and work towards Level 2 Functional Skills Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice The apprentice will spend 20% of their working hours in off the job activities and training On the job and off the job training will be delivered in the workplace

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Team working, Initiative, Non judgemental, Patience

GCSE or equivalent English (Grade C/4) EssentialGCSE or equivalent Maths (Grade C/4) Essential

Apprenticeship Standard

Housing and property management assistant Level 2 (GCSE)

Employer

FOTHERGILL WYATT LIMITED

Suite 305 108 New Walk Leicester LE1 7EA

Provider

ACCESS TRAINING (EAST MIDLANDS) LTD