Job Description

Deliver a superior Customer experience to our Maersk customers and proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly. Closely collaborate with other teams within and across Station/DOC. Act as the first point of contact for customers and actively build strong relationships with customers.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work International Freight Forwarding Apprenticeship Level 3 Level 1/2 Functional Skills in maths and English (if required) End-Point Assessment (EPA) This apprenticeship will be delivered in the workplace. You will have a dedicated assessor who will provide guidance and monitor progress throughout. You will have access to an online portfolio to allow you to monitor your progress and log work completed. Where you'll work 27 Central Way Feltham TW14 0UU

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: English and Maths (grade 4-9 (or equivalent) in English) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience

Employer

Maersk Logistics and Services Limited

Feltham, TW14 0UU

Provider

SR APPRENTICESHIPS LIMITED

About Employer

An integrated logistics company working in 130 countries and founded in 1904. Maersk's business activities include shipping, port operation, supply chain management and warehousing. At Maersk, our strategic vision is to become the Global Integrator, offering truly integrated logistics solutions that connect, protect and simplify our customers' supply chains.