Job Description

Are you looking for a challenging and rewarding career in the logistics and freight forwarding industry? Look no further! We are currently seeking a motivated and enthusiastic individual to join our Air Logistics Team team in Bristol as a Revenue Care Specialist Apprentice. As a member of our team, you will have the opportunity to work with some of the best in the business and gain valuable insights into the industry. Your RoleOur Revenue Care Centre (RCC) team delivers financial excellence; looking after our customers™ billing and financial systems. This is not just another job, it™s an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you! Your Responsibilities Our 24-month Apprenticeship programme is designed to provide you with the perfect blend of practical on-the-job training and study towards the Business Administration Level 3 Apprenticeship. You™ll be learning how to¦ Work with colleagues in the Operational Care Centres and Customer Care Locations to manage costs Ensure accurate and timely billing for all customers Recognise and address system related issues Recognise and escalate operational issues Handle queries from colleagues and suppliers Support new customer implementations with systems setup Manage related cost entry and revenue entry tasks through Business Process Automation (BPA) Your Skills and Experiences The minimum entry requirement for this apprenticeship is GCSEs at grades 3 “ 9 / A*-D including Maths & English) Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and are able to communicate effectively with others. Good planning and organization skills is important and you will need the ability to multitask and be a self-starter. Previous use of Microsoft Outlook and Excel is beneficial. Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years. This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found on our website. Key Information:Apprenticeship Contract: Fixed term “ 2 YearsWorking hours: Monday “ Friday 09.00 “ 17.00Will be expected onsite full time until performance expectations met & initial training completed. Good Reasons to JoinWe are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that™s not all! You will also receive attractive benefits and an Apprentice NUS discount card. We understand that starting a new job can be daunting, but don™t worry! You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey. Don™t miss out on this fantastic opportunity! Apply now and take the first step towards a bright future. The training you will be getting Training to be provided Level 3 Business Administrator apprenticeship standard, which includes: Functional Skills if required Training schedule has yet to be agreed. Details will be made available at a later date. What to expect at the end of your apprenticeship A role in a successful, dynamic company Be a part of a strong team of performance driven colleagues Great future career prospects for advancement A professional working environment

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Able to work at a fast pace, Self-disciplined, Proactive and motivated, A willingness to learn, positive attitude, Drive to succeed

GCSE or equivalent Maths and English (Grade 5 GCSEs at grades A*-D/9-3) Desired

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

Kuehne+Nagel

2430 The Quadrant Aztec West, Almondsbury Bristol BS32 4AQ

Provider

SR APPRENTICESHIPS LIMITED