Training and Qualification

Answering the telephone Using Microsoft Packages, in particular Word and Excel and Outlook Use of our own CRM Software Data processing, including customer requests and orders Arranging deliveries - liaising with customers & internal team members Data management and filing Order processing Assisting all members of the team as and when required Dealing with requests for information Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Patience

GCSE or equivalent English (Grade C/4) EssentialGCSE or equivalent Maths (Grade C/4) EssentialGCSE or equivalent IT (Grade C/4) Desired

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

J D UK LTD

LOW MILL LANE RAVENSTHORPE INDUSTRIAL ESTATE DEWSBURY WF13 3LN

Provider

C.M.S. VOCATIONAL TRAINING LIMITED