Job Description

Learning about the company’s mission, values and available services Providing office support including customer and colleague support Keep well organised files and records of relevant business activity Maintaining manual and computerised records and databases up to date and accurate, observing confidentiality Interacting, communicating and building relationships with colleagues and customers either on the phone or in person, maintaining professionalism Answering the telephone and connecting calls to the relevant department or person Taking accurate telephone messages and ensure they are passed on in a timely manner Inputting information onto computer systems, ensuring accuracy and timely input Preparing documents, printing, copying and scanning for file Participating in department meetings, taking accurate notes Sending and responding to business communications via email Give feedback on office efficiency and suggesting possible improvements

Training and Qualification

Business Administrator Level 3 Standard. In house training from the employer. Level 2 Functional Skills in Maths and English (if required). End-Point Assessment (EPA).

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Patience

GCSE or equivalent Maths/English (Grade C / Grade 4) Desired

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

IT FLEET AUTOMOTIVE LIMITED

It House Notley Park Raydon Road Great Wenham Colchester CO7 6QD

Provider

KEY TRAINING LIMITED