Job Description

Undertake property inspections at empty (not lived in) residential properties by inputting property data into a handheld mobile device, including a full record of fixtures, fittings, contents and decor within the property and their description and condition, in order to produce extremely detailed and accurate property reports that provide a comprehensive record of the property Meter readings will also need to be obtained and input into the report at the time of inspection. This will be done at the start and end of every tenancy in order to provide supporting legal evidence in the event of a deposit dispute occurring, with the aim of preventing disputes in the first place Examine properties and all content within the properties both visually and through touch as well as by moving items in order to obtain relevant data to input into handheld mobile devices in order to produce a variety of property inspection reports Check quality of own property inspection reports to ensure accuracy is consistent throughout Maintain open and interactive communication with Customers including Letting Agents, Property Managers, Landlords and Tenants, in order to build sustainable relationships of trust Ensure all Customers receive an excellent customer experience in order to ensure an excellent Company reputation Collecting and returning keys to Lettings Agents, Landlords and other Customers in order to gain access to the properties for which you will be conducting inspections for that day Collect and return keys to Lettings Agents, Landlords and other Customers Produce highly detailed property reports by inputting relevant property data into handheld mobile devices that contain accurate description and supporting photographs Obtain all property meter readings (gas, electric and water) for the days reports Use judgement in order to make decisions regarding actions required during property inspections Check own reports for accuracy and quality Complete all reports within agreed timescales Provide a reliable service through effective time management Meet Tenants or Landlords at properties occasionally Strengthen Customer relations through regular professional communication regarding property inspections Ensure an excellent Customer experience at all times Resolve any customer service issues or queries from Customers Provide Industry and Company related knowledge to Customers as required Maintain high levels of industry knowledge through self-development and training as well as training and development provided directly through the company Maintain regular and consistent attendance, punctuality, personal appearance, and adherence of relevant company policies and procedures

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Number skills, Logical, Initiative

GCSE or equivalent Maths and English (Grade 9-4/ A-C) Desired

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

SKRIBES INVENTORY SPECIALISTS LTD

Northspring 64-72 Spring Gardens Manchester M2 2BQ

Provider

THE LEARNING FOUNDRY LIMITED