Job Description

This is a great opportunity to join at a time of rapid growth. We have huge global demand for our products due to our leading-edge safety innovation, with subsidiaries in seventeen countries. To present a professional, polite front-of-house service to all visitors and callers, creating a positive lasting impression of the company.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Overview of Customer Service Level 2 Apprenticeship Standard The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers. The standard covers the following: Knowledge Skills Behaviours / Attitude You will complete an End Point Assessment this will involve the following: Showcase/PortfolioInterviewPractical ObservationProfessional Discussion You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday. Where you'll work Habergham Works Ainley Industrial Estate Elland West Yorkshire HX5 9JP

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: Maths and English (grade 4/C or above or equivilent) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Excellent timekeeping Excellent attendance record Microsoft - WORD & EXCEL Polite

Employer

A-SAFE HQ LTD

West Yorkshire, HX5 9JP

Provider

KIRKLEES COLLEGE

About Employer

Who We Are The A-SAFE Group is a rapidly growing and dynamic environment where open mindedness, curiosity and drive are important. As the market leader, A-SAFE is determined to hold its position and create opportunities for continued growth and development. We have a true global presence including USA, Japan, Australia, Europe, and UAE. We are known for our innovation and €˜can-do' attitude. A place where talent can thrive and develop as we grow. We invented the first industrial strength polymer safety barrier, revolutionising workplace safety. We've been improving world standards ever since, introducing further advanced safety solutions, including our next generation RackEye IOT safety device. Global blue-chip companies use our products including Coca-Cola, BMW, Jaguar Land Rover, Amazon, and Heathrow airport to name but a few