Job Description

As part of our team, you will have responsibility for the needs of individual private and corporate clients. You will assist in growing the business through lead generation and identifying new clients. The role includes dealing with customer needs over the phone, advising customers and helping with customer issues and provide after care.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Customer Service Practitioner Level 2 qualification On the job training with the employer whilst working towards the Apprenticeship Standard. Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and maths tests prior to completion of their Apprenticeship Where you'll work Currencies 4 You Dexter Print Building Unit 3 - 5 Sandpitt Road DA1 5BU

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: Maths (grade 4) Desirable qualifications GCSE or equivalent in: English (grade 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Logical Team working Creative Initiative Punctual Enthusiastic Driven and determind Other Interview - We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. Reality Check - You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work daily whilst waiting for your first wages to be paid. Travel Information - Train service to Dartford thereafter a 10-15 minutes' walk to the office. Bus links nearby

Employer

CURRENCIES 4 YOU LTD

Unit 3 - 5 Sandpitt Road, DA1 5BU

Provider

KENT COUNTY COUNCIL

About Employer

Currencies 4 You are an international company in the foreign exchange markets. Their office locations include the UK, Spain, and Portugal and plans to develop offices in Dubai and Canada. The world is really your oyster here. The company prides themselves on providing excellent customer service and with professional expertise. You have the opportunity of a great career here with long term prospects and even a possibility of working abroad.