Job Description

Working in a bustling Honda Dealership as an Apprentice Customer Service Advisor this position offers opportunity to work for a leading retailer whilst obtaining industry and nationally recognised qualifications. Duties for this position include dealing with customers, processing workshop bookings, calculating repair costs and processing payments.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Customer service practitioner Level 2 (GCSE) Practical on the job training will be provided at the employer. You will be working towards a Level 2 Apprenticeship along with Functional Skills in Maths & English at Level 2 if required. Training consists of a mixture of one-to-one learning within the Employer, Virtual online training and Block release training at our centre in Bracknell. (Accommodation and transport costs will be covered by your employer) You will also work towards Honda internal qualifications. Where you'll work Startin Honda Worcester Bromyard Road Worcester WR2 5YJ

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: Any (grade Grade A*-C/9-4 or equivalent) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Initiative Professional Attitude Ability to Build Rapport Self-Motivated Confident Adaptable

Employer

Startin Group Ltd

Worcester, WR2 5YJ

Provider

VERTEX COMPANY UK 1 LIMITED

About Employer

Our mission is to deliver the best Franchise Dealer experience within our local areas of influence through great customer service, continuous improvement and a performance culture, in turn being a great business to be a part of for a sustainable future. Long before the advent of the motor car the original Thomas Startin set up his business as a coach builder in 1840. Thomas Startin Jnr Ltd was owned by the Startin family up until 1987 when the Directors who had been with the company since 1949 organised the purchase from the last living member of the Startin family. The acquisition took place to ensure the future continuity of this long-established business which now trades as Startin Group of Companies.