Supporting customers through the buying process in our showroom, on the phone and via email Entering new orders Track and file delivery notes for customers fabrics arriving Providing updates on live orders working through production Deal with customer queries or complaints Allocate any of your customers returns coming back into the building
Level 2 Customer Service Practitioner Apprenticeship Standard, including NVQ and functional skills maths and English Work based learning
Communication skills, Team working, Initiative
Other Basic Maths (Grade n/a) DesiredOther Standard English (Grade n/a) Desired
Customer service practitioner Level 2 (GCSE)
Forest Sofa Ltd (Blackburn)
Newbury House, Ford Lane Salford Greater Manchester M6 6PD
NORTH LANCS. TRAINING GROUP LIMITED(THE)
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