Job Description

We are looking to recruit Parts Advisors, this is a great opportunity for driven individuals to learn new skills and develop as part of a busy team. The role assists in providing expert knowledge, and support to service teams, and directly interacts with customers regarding what is needed for the service and maintenance of a fleet of vehicles.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work The Apprentice programme will combine on-the-job training, e-learning and webinar delivery with face-to-face module training that is delivered in the workplace with visits from S&B Automotive Academy's Customer Service Account Manager. The Account Manager will also offer support, advice and guidance by monitoring progress using S&B's customised electronic logbook that both the employer mentor and the apprentice can access anytime. To be considered for this apprenticeship you must have GCSEs, Functional Skills or Key Skills at grade 3/D or above in English and maths (or equivalent), predicated grades are accepted, but applicants will need to complete an initial assessment. Relevant work experience or knowledge is beneficial but not essential. As a result, you will receive the following: Level 2 Customer Service Practitioner Apprenticeship Standard Qualification Unit certification in Vehicle Parts (VRQ) Level 1/2 Functional Skills in Maths & English (if not already exempt) Where you'll work Unit 2, East Cliff Business Park Severn Road, Hallen Bristol BS10 7GD

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: English (grade 4/C) Maths (grade 4/C) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Creative Other Closing, interview and possible start date for this vacancy are subject to change. Interviews could commence at any time. S&B will send all applications to the employer, from this the employer will look at your details and evaluate the current candidates so you will be awaiting a response from either the employer or S&B if the employer would like to discuss further. Should you wish to retract your application at any point, we kindly request that you inform us at your earliest convenience.

Employer

Truck and Bus Wales & West (Volvo)

Bristol, BS10 7GD

Provider

S & B AUTOMOTIVE ACADEMY LIMITED

About Employer

Truck & Bus Wales & West are the Volvo Truck and Bus franchised dealer group in the South West and South Wales, operating nine workshops throughout the region with our head office in Avonmouth. €¢ Free Uniform and PPE €¢ Free onsite parking €¢ Employee Assistance Programme Provides you with confidential support, information and advice to help you with your wellbeing €¢ Tuition assistance for external training €¢ Great career opportunities