Taking inbound calls from prospective and current customers who would like a new quote for their car or home insurance or change to an existing insurance policy Follow system and procedural processes to ensure compliance with the Financial Conduct Authority. Delivering customer excellence to every customer you deal with Ensuring you take responsibility for our customers and provide resolutions Taking ownership for your own development within BGL Insurance Be determined to succeed and accountable for results for yourself and the business
Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Team working, Non judgemental, Patience
GCSE or equivalent Math and English (Grade 4 (c) or above) Essential
Financial services customer adviser Level 2 (GCSE)
BGL Insurance
Fusion House Katherine Way Bretton PE3 8BG
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