Job Description

We have an exciting opportunity to hire a new apprentice for our growing customer services team. As customer services co-ordinator you will see order through from concept to delivery. This is an apprenticeship role, so full training will be given, as well as full support through the BPIF apprenticeship scheme.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Upon successful completion of the apprenticeship, the qualification obtained will be a Level 3 Customer Service Specialist. The apprentice will be given sufficient time to undertake their "off-the-job" requirement of the apprenticeship during their working hours. Throughout your time as an apprentice, you will be supported by both your employer and BPIF Training to achieve the knowledge, skills and behaviours of the apprenticeship through a structured training plan. You will be assigned a training coordinator who will work with you throughout your apprenticeship to ensure that you have the best training and support available. Most training and studying will be a combination of interactive, online group workshops supplemented by regular one-to-one meetings with your training coordinator. Candidates without the required level of maths and English will be required to complete Functional Skills alongside the apprenticeship. Where you'll work Unit 2A Aston Way Poole BH12 4FE

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: Maths (grade 4) English (grade 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Administrative skills Attention to detail Communication skills Customer care skills Initiative IT skills Organisation skills Patience Problem solving skills Team working

Employer

HARKWELL LABELS LTD

Poole, BH12 4FE

Provider

BPIF TRAINING LIMITED

About Employer

Harkwell is a family run label and flexible packaging company based in Poole, Dorset. Harkwell Labels has Industry leading digital label printing and finishing technology and expertise to provide customers with a complete packaging solutions for their products for over 18 years.