Training and Qualification

Contact learners prior to their onboarding to make sure they have a clear understanding of their programme and the requirements Arrange and carryout high-quality onboarding sessions for individuals and/or groups of learners Collate all necessary information required from learners and employers to meet the requirements of the training programme Ensure learners are effectively trained to use of our online systems to make sure they can successfully complete their studies Provide support to apprentices and employers and liaise with other departments when necessary to resolve any queries they have Answering both internal and external calls Work closely with our MIS and Delivery teams To ensure compliance with Learning Curve’s Equal Opportunities, Health and Safety and all other relevant policies, procedures and legislation To ensure compliance with the Safeguarding of Vulnerable Children and Adults policy Completion and issuing of daily/weekly/monthly reports Conduct your role in line with the behaviour aligned with our company values Comply with and follow all processes within The Safeguarding Policy, ensuring safely of all learners is paramount Comply and follow all processes within the Health and Safety Policy Comply and follow all processes within the IT Policy and, Data Protection and Information Security Policy Promote equal opportunities and recognition of diversity throughout the company Ensure the maintenance of confidentially and professionalism at all time Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

Required Skills & Qualification

Communication skills, IT skills, Organisation skills, Team working, Proactive, Enthusiastic

GCSE or equivalent English (Grade 9-4 (A*-C)) EssentialGCSE or equivalent Maths (Grade 9-4 (A*-C)) Essential

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

LEARNING CURVE (JAA) LIMITED

1 Dunelm Rise Durhamgate Spennymoor DL16 6FS

Provider

LEARNING CURVE GROUP LIMITED