Job Description

Whilst being trained and supported by CIA Fire and Security Limited in all aspects of your job role, you will be required to undertake a Level 3 Apprenticeship in Security Systems, supported by South Gloucestershire and Stroud College. You may receive a few months training within the organisation prior to starting your college course. Apprentices will participate in the following activities: · Installation · Servicing · Fault finding and Small Works repair Roles and responsibilities will include: · To assist with the installation of security systems, ensuring that the work is installed to the required standards, specification, schedule and that all documentation is completed · To provide clients with support and feedback during the course of the installation to ensure customer satisfaction · To liaise with other staff members, especially the installation team leaders and the installation scheduler, providing relevant feedback · To observe all health and safety requirements, ensure that you and others around you are operating in a safe manner · Ensure Company Policy and standards are met · To regularly refer to the staff handbook for individual policy information · To maximise the profitability of the department by ensuring a ˜right first time™ approach · To ensure that your uniform is clean and tidy each day · To ensure that your dust sheets are clean and vacuum is in full working order · Ensure all equipment stored on site is kept safe and in a manner not to cause health and safety problems · Ensure that the site is kept as clean as possible, for the duration of the installation · To ensure to the installation is completed to the surveyor™s specification and that the equipment is installed to the manufacturer™s specification and within the time schedule · To ensure that all paperwork is completed correctly and forwarded to the correct staff member · When required to ensure that the system is demonstrated to the clients properly, focusing on the need for reducing false alarms · On job completion, to ensure that the system specification is correct and any changes are noted and brought back to the office This role is varied and challenging and requires the candidate to be fully committed to both work and college. The security industry can be fast paced and demanding. On occasion you will be required to work away from home on projects around the UK. This apprenticeship may also have unsociable hours of work due to the nature of the business. The training you will be getting The Advanced Apprenticeship is delivered over 3 years. Apprentices are required to attend college at our Stroud Campus (GL5 4AH) and on occasions our Berkeley Campus (GL13 9FB) on block release to complete underpinning knowledge studies towards the qualification. Some apprentices may also need to achieve functional skills in Maths and English, which will require additional hours in college, this is normally delivered during or on an additional block release attendance. The assessor will visit the apprentice and support their progress through on-site assessment and regular reviews within the workplace. The End-Point Assessment (EPA) is delivered and assessed externally once all other criteria of the apprenticeship is achieved. Apprentices are required to spend a minimum of 20% of their employed hours on off-the-job learning. This has to be structured and evidence will need to be provided. Within your apprentices standard you will work towards: · Level 3 Competency qualification · Level 3 Knowledge qualification · Functional skills in maths and English (where applicable) · British Values · Employee Rights & Responsibilities (ERR) · End Point Assessment Fire emergency and security systems technicianLevel 3 (A level) What to expect at the end of your apprenticeship Career progression: Apprentice Engineer Phase 1: For the first 18 months you will accompany engineers and learn the fundamental parts of being an engineer. Phase 2: In the later stages of your apprenticeship, with the full support of the team, you will start to go out on your own and participate in the on call rota “ subject to age. Once out by themselves and on-call, the apprentice will have a van and smart phone. Post Apprenticeship: Year 3 onwards: Improver Engineer “ This means that you are responsible for your own jobs and gradually the team will increase the range of works that you are given whilst receiving on-going training to enhance your skills. Year 7: This is when we would expect you to be a Grade One engineer experienced and qualified to do any project that is asked of you.

Required Skills & Qualification

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Initiative, Patience

GCSE or equivalent Maths and English (Grade 4 (C) or above) Essential

Apprenticeship Standard

Fire emergency and security systems technician Level 3 (A level)

Employer

CIA Fire and Security Ltd

CIA Fire and Security Ltd Montsam House 11 Love Lane GL7 1YG

Provider

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE