Job Description

You’ll assist the IT Operations Team in maintaining the smooth and efficient operation of end-user computer equipment (including desktop and mobile devices) through effective installation, configuration, performance management and trouble-shooting, within defined service level agreements. You’ll monitor the performance of computer equipment, identifying faults and taking actions to maintain stable performance of networked devices You will assist in maintaining audio-visual equipment, printers and scanners as well as other peripheral devices.

Required Skills & Qualification

IT skills, Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Team working

GCSE or equivalent English (Grade 4-9) EssentialGCSE or equivalent Maths (Grade 4-9) Essential

Apprenticeship Standard

Information communications technician Level 3 (A level)

Employer

South Thames Colleges Group

South Thames College, Wandsworth High Street London SW18 2PP

Provider

SOUTH THAMES COLLEGES GROUP