Job Description

Answering the telephones - Dealing with enquiries, making appointments, taking repeat prescriptions over the telephone and booking home visits Filing - Correspondence from hospitals including reports from tests etc. Typing - Referrals letters to hospitals, confidential reports and other letters as requested Scanning - All hospital letters and other insurance reports and filing into the System One Computer Audit assistant - Dealing with all the letters from solicitors and photocopying medical records and attending the entire practice meeting Any other duties as required by the Doctor and the Primary Care Trust

Required Skills & Qualification

Communication skills, Attention to detail, Customer care skills, Administrative skills, Team working, Non judgemental, Patience

GCSE or equivalent English (Grade 4/C) DesiredGCSE or equivalent Maths (Grade 4/C) Desired

Apprenticeship Standard

Customer service practitioner Level 2 (GCSE)

Employer

Birkby Health Centre

37 NORWOOD ROAD HUDDERSFIELD HD2 2YD

Provider

NATIONAL BUSINESS COLLEGE LIMITED