Job Description

As an Apprentice Nandoca (aka Team Member) at Nando's, you will be working towards a level 2 Hospitality Team Member apprenticeship over the duration of 15 months, learning and growing in your role. We'll give you on the job training and development, off the job support, coaching and help you build your own unique learning plan. We believe growth is about more than just helping you to perform in your job, it's about becoming a better person inside and outside of work. You will make our customers feel valued as part of our family by creating a fun environment for them to enjoy. It's up to us to make sure our customers leave feeling happy, having had a really positive experience. Your roles and responsibilities will include: Front of house: - Giving a warm welcome to our customers and making them feel at home - Serve customers efficiently at the till - understanding their needs - Serve amazing food to Nando's high standards that make customers feel 'Fired up', 'Wowed by the Experience' and 'Hooked for the Next Taste' - Bring amazing food and drink to the table and make sure our customers have everything they need - Manage takeaway customer experience - Set up, maintain, hand over and close down a clean, safe, and fully operational workstation - Handle deep cleaning to Nando's high standards - Follow all fire safety, health and safety, food hygiene and restaurant security measures Back of house: - Make our customers feel valued as part of our family by cooking, grilling and preparing their meals to Nando's high standards. - Set up, maintain, hand over and close down and clean, safe, and fully operational workstation - Handle deep cleaning to Nando's high standards - Follow all fire safety, health and safety, food hygiene and restaurant security measures As well as fantastic training and development, we really care about looking after our Nandoca's by offering a great range of benefits, which include: - Free meal on every shift you work - Flexible shifts - Access to a great discount platform - Discount on Nando's for you and your friends and family (40% everyday) - Internal development programmes to support your career development - Regular regional parties and events - Refer a friend incentive scheme The training you will be getting Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 Functional Skills in Maths and English (if required) The training schedule has yet to be agreed upon, details will be made available at a later date What to expect at the end of your apprenticeship Developing our people is a priority and we are keen to promote from within so there is a huge opportunity to grow into bigger roles with more responsibility. On successful completion of the apprenticeship, there are opportunities to complete further apprenticeships with Nando's.

Required Skills & Qualification

Team Working, Organisation Skills

Other None required (Grade None required) Desired

Apprenticeship Standard

Hospitality team member Level 2 (GCSE)

Employer

Nando's - Birmingham - The Fort

20 Fort Pkwy Unit F3 B24 9FP

Provider

LIFETIME TRAINING GROUP LIMITED