Job Description

Cornerways Medical Centre are looking to recruit an Apprentice Patient Services Co-Ordinator. An exciting opportunity for anyone with a desire to have a career in Healthcare. You will learn to administer the clinical appointments system on behalf of the doctors and nurses and act as the first point of contact for patients and other visitors.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Customer Service Practitioner Level 2 Apprenticeship Standard: This apprenticeship programme is delivered with a blended learning approach and includes a mixture of on-site tutor visits and online tutor-led sessions All delivery is completed in the workplace and you will not need to attend any off-site training Where you'll work PARKERS CLOSE GORLEY ROAD RINGWOOD HANTS BH24 1SD

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: English (grade 3/D) Math's (grade 3/D) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative

Employer

CORNERWAYS MEDICAL CENTRE

HANTS, BH24 1SD

Provider

LEARNING SKILLS PARTNERSHIP LTD

About Employer

Cornerways Medical Centre comprises of two surgeries, the main surgery situated at Gorley Road, Ringwood, and the Branch Surgery situated at 1 Pine Drive, St. Leonard's (approximately three miles away). The post holder may be based at either site. The Practice has between in excess of 11,000 registered patients and with any Practice of this size we expect a number of those patients to have some form of disability. Receptionists will need to take these factors into account when dealing with our patients. Our Patient Services Co-ordinators operate a morning/afternoon/early evening shift pattern and it is a requirement of every Co-ordinator to ensure that an effective hand-over of responsibility is achieved between each shift.