Job Description

Tasks will include dealing with patient queries and appointments both face to face and on the telephone, taking prescription requests, updating patient records, liaising with doctors on patient queries, reception work, and telephone answering.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Business Administration Level 3 Apprenticeship Standard The Village Green Surgery Wallsend Working 5 days per week - 37.5 hours The training schedule has yet to be agreed upon, further details will be made available at a later date. Where you'll work THE VILLAGE GREEN SURGERY WALLSEND TYNE AND WEAR NE28 6BB

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: English (grade 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Team working Initiative Non judgemental Patience

Employer

The Village Green Surgery

TYNE AND WEAR, NE28 6BB

Provider

NEWCASTLE UPON TYNE CITY COUNCIL

About Employer

The Village Green Surgery is a busy urban GP practice with ten doctors, four nurses and six healthcare assistants. The clinicians are supported by two managers, three supervisors and fourteen administrative staff