Job Description

Provide Technical explanations to customers, promoting how products can solve specific problems, representing the technical aspects of the product and propose how these aspects can benefit the customer. You will develop a strong technical understanding of the complexities of the Torus product range to enable you to eventually promote products independently to Customers.

Training and Qualification

You will be expected to process orders on a day to day basis following the Procedures and policies in place to ensure continuity of information and supply to customers and internal departments is maintained to the highest level. You will support in all aspects of the sales function as you progress in your apprenticeship. Advising customers on application of Products and services. Applying technical skills to demonstrate equipment to potential customers, promoting the product or service and how it may suit the customer better than competing products. Liaising with customers to determine technical requirements and specifications. Trial Customer Components within Torus systems to ensure that the Customers technical requirements can be met. Collaborate with the design, production, engineering, or research and development departments of the company to determine how products and services fit the Customers requirements. Generate Technical reports. Create Technical Specifications Create Marketing material content Generate Quotations. Process customer orders. Process customer order acknowledgements. Travel to customer sites both in the UK and Abroad.

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Creative, Initiative

Other Level 3 Engineering Apprenticeship Qualification (Grade Pass) Essential

Apprenticeship Standard

Engineering manufacturing technician Level 4 (Higher national Certificate)

Employer

TORUS MEASUREMENT SYSTEMS LIMITED

Torus House Nedge Hill Science Park Nedge Hill Telford TF3 3AJ

Provider

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED