Job Description

Are you looking for a new challenge that you can earn while you learn? Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers? The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Customer Service Practitioner Level 2 Apprenticeship Standard Training provided by an in-house Learning & Development TeamSupport from an external training provider 15-month programme including a minimum 12 month learning period plus end point assessment Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their Apprenticeship Where you'll work Unit 9 Swift Centre 41 Imperial Way Croydon CR0 4RL

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: English (grade C/4) Maths (grade C/4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Team working Creative Patience

Employer

HOWDEN JOINERY LIMITED

Croydon, CR0 4RL

Provider

STAFF SELECT LTD

About Employer

Howdens Joinery, a trade only business with over 780 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment by Her Majesty the Queen 2015 for our quality and excellence. At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.