Job Description

Be a point of contact with any visitors to site Answer the telephone in a timely and professional manner, transferring calls to relevant member of staff or taking comprehensive messages and passing onto staff member Ensure that incoming post is received, scanned and directed to the correct recipient Ensure that outgoing mail is distributed including: printing and franking of outgoing post including parcels, special and recorded delivery mail Collate stationary orders with relevant colleagues across the business Make up new starter labels Assist finance with issue of pay slips Issue of customer and client satisfaction surveys Assist teams with the downloading of medical documentation to case Ensure that records are saved to the database in line with procedures Respond to customers enquiries and instructions Ensure that data records are input accurately and kept up to date

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience

GCSE or equivalent Maths and English (Grade 4/C or above) Essential

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

NAHL GROUP PLC

Unit C Daventry Interchange Sopwith Way Drayton Fields NN11 8PB

Provider

CT SKILLS LIMITED