Job Description

As a Level 3 Business Administration Apprentice, you will gain on-the-job experience in all aspects of service & maintenance coordination. You'll be part of a team working alongside our experienced administrators & managers to coordinate service & maintenance provision in a timely manner. You will liaise with our engineers and schedule reactive call outs. Duties include: answering & redistributing customer phone calls and mailbox administration.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work The apprenticeship training is delivered through a combination of workplace learning and monthly virtual masterclasses with Yeovil College. This training will teach you the knowledge, skills and behaviours set out in the Business Administration Level 3 Standard. On completion the apprentice will receive Business Administration Level 3 qualification. Functional Skills in Maths and English may also be required depending on current level. Where you'll work UNIT 7B ST MARTINS INDUSTRIAL PARK MOOREND FARM AVENUE BRISTOL BS11 0RS

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: English (grade Grade 9 €“ 4 / A* - C) Maths (grade Grade 9 €“ 4 / A* - C) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Other You MUST be prepared to commit to your work and training for the duration of the apprenticeship. In some cases, you may be required to have a telephone interview with Yeovil College prior to your application being passed on. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment.

Employer

SOVEREIGN FIRE & SECURITY LTD

BRISTOL, BS11 0RS

Provider

YEOVIL COLLEGE

About Employer

Sovereign is a well-respected company installing and maintaining highly effective fire, life safety and security systems. We offer a broad spectrum of support, from looking after the needs of major commercial clients through to protecting homes, families and individuals. From our modest beginnings in the early 1990s, we now provide some of the best services in our field and have gained prestigious contracts with blue chip companies whether in our home region of South West England or across the UK. In fact, our reputation is such that we deliver specialist international security projects for a wide range of clients, regularly travelling overseas to undertake sensitive work using the latest technology.