Job Description

The apprentice will be working as a junior service and maintenance co-ordinator, duties such as: · Answering & redistributing customer phone calls · Mailbox administration · Producing Alarm Receiving Centre Reports · Liaising with Engineers and Scheduling of reactive call outs · General administration duties · Any other duties reasonably requested to gain skills needed as part of the Business Administration apprenticeship scheme. The training you will be getting The apprenticeship training is delivered through a combination of workplace learning and monthly virtual masterclasses with Yeovil College. This training will teach you the knowledge, skills and behaviours set out in the Business Administration Level 3 Standard. On completion the apprentice will receive Business Administration Level 3 qualification. Functional Skills in Maths and English may also be required depending on current level. What to expect at the end of your apprenticeship It is our aim for the right candidate to remain in a permanent role within the business and to develop their level of responsibilities accordingly.

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative

GCSE or equivalent English (Grade Grade 9 “ 4 / A* - C) DesiredGCSE or equivalent Maths (Grade Grade 9 “ 4 / A* - C) Desired

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

SOVEREIGN FIRE & SECURITY LTD

UNIT 7B ST MARTINS INDUSTRIAL PARK MOOREND FARM AVENUE BS11 0RS

Provider

YEOVIL COLLEGE