Job Description

Administration: Prepare and manage emails, weekly sales reports andinvoices Answering the telephone, responding to social media queries and liaising with dealers and customers to assist in the delivery of services Arranging the monthly shop floor manning rota Learn to accurately input data into computerised systems, databases and spreadsheets, and process and retrieve data as necessary Cash management including administering petty cash, recording and banking sales receipts Order and maintain stocks of relevant packaging, stationery and forms Facilitate the shipping of items to customers, including completing shipping forms, ensuring that items are appropriately packaged and insured, making transport arrangement with shippers Diarising, arranging and ensuring the maintenance of key health and safety equipment and policies e.g. fire extinguishers, CCTV, electrical testing, alarms Retail Sales & Marketing: Supporting the antique dealers in selling to customers in theantiques centre, including using the EPOS system Preparing photo and video content for marketing material Use of social media business management software for marketing on instagram and facebook as well as the maintenance of the Durham House website Assist with the presentation of seasonal displays includingthe shop window Assist with the organisation of occasional promotionalevents The training you will be getting Emergency First Aid at work Certificate Business Administrator Level 3 Standard Apprenticeship You will receive support from an assessor to help you prepare for your End Point Assessment covering: Knowledge Skills Behaviour You will attend online masterclasses every other week for 1day Maths & English Level 2 Functional skills (if required) What to expect at the end of your apprenticeship Progression following completion of the apprenticeship into a full-time post

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Number skills, Team working, Initiative

GCSE or equivalent Maths and English (Grade 4(C) or above) Essential

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

Durham House Antiques

DURHAM HOUSE SHEEP STREET STOW ON THE WOLD GL54 1AA

Provider

WARWICKSHIRE COLLEGE