Job Description

Check instant messaging tools (such as Slack and Skype) for unread messages and action/reply as necessary. Monitor and manage emails, taking action and replying as necessary. Create and manage ad-hoc invoices for one-off work based on the Finance dashboard. Check and action CRM tasks, schedule or request further information as necessary. Add or amend company and contact details in the CRM as requested. Take minutes during selected meetings, write them up, get them approved, and submit to relevant parties. Schedule probation review, performance review, and other HR meetings as per relevant company guides. Frequently communicate and support Operations Dept as required, including monitoring success packs and reporting to relevant colleagues and customer contacts. Maintain knowledgebase by consistent formatting, ensuring overview and audience fields are filled, and adding links to relevant websites and other knowledgebase articles. Conduct company housekeeping as per the relevant company guides. Shield directors and other staff from potential sales calls. Coordinate card renewals for tech-related subscriptions such as SSL certificates, domains, and hosting. Support marketing, sales, and customer service by granting portal access to customers, sending surveys, and issuing invoices based on the Finance dashboard. Help to manage Junari's various social media accounts. Various other related duties as required.

Training and Qualification

The Apprentice will be working towards the Level 3 Business Administrator Apprenticeship Standard. All delivered within the workplace via online training and at Colchester Institute Campus.

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Patience, Willingness to learn and grow, Time-management skills, Able to work independently

GCSE or equivalent maths and English (Grade 9-4/A*-C) Essential

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

JUNARI LTD

340 The Crescent Colchester Essex CO4 9AD

Provider

COLCHESTER INSTITUTE