Job Description

You will be learning how to deal with individuals to big corporate customers, from locally in the UK to customers around the world You will be learning and developing interpersonal skills, building customer relationships and providing expertise, by involving in responding to enquiries from customers via telephone and email, meeting / greeting customers who come into the office You will be preparing and submitting customer quotations using price lists, product knowledge and customer™s requirement You will be checking and entering customer enquiries and orders onto company ERP system to record history and schedule tasks, e.g quote follow ups You will be learning how to project manage installation by liaising with customers and subcontractors You will be learning and getting involved in marketing activities: including website, Google advertising, social media campaign You will be learning and developing basic IT skills as you provide support to customers The training you will be getting Level 3 Business Administration qualification All training is undertaken online, through a combination of self-paced eLearning and live online classes What to expect at the end of your apprenticeship When you have successfully completed your apprenticeship, you may be given the opportunity to continue with a higher level of apprenticeship (eg. Level 4-6) or to progress into full time employment.

Required Skills & Qualification

IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Foreign language advantageous

GCSE or equivalent Maths & English (Grade C/4) Desired

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

FOOTFALLCAM UK LTD

46 ABBOTSWOOD GUILDFORD GU1 1UY

Provider

E-CAREERS EDUCATION LIMITED