Job Description

The Business Administration Apprentice works with the Congregational Administration and Communication Team reporting to the Senior Executive Assistant (Organisational). This role combines work-based experience alongside learning towards an NVQ Level 3 in Business Administration. Working as part of the Central Administrative Hub, which serves the FMDM Congregation worldwide, FMDM CIO, FMDM Foundation CIO and Franciscan Centre Ladywell CIO, you will provide high-quality, effective administrative and reception duties. Duties will include, but not limited to: To work closely and collaboratively with other members of the Congregational Administration and Communication Team to ensure the administrative hub of the Congregation runs smoothly and in accordance with the ethos of the Congregation To respond to emails and forward them accordingly To support the central administrative hub in answering and directing phone calls, greeting guests and Sisters, answering the door and maintaining the reception area To organise and distribute incoming and outgoing post To support in the preparation and distribution of seasonal correspondence on behalf of the Congregation i.e., newsletters and social media To provide general administration to the CIOs to include filing and record keeping printing (e.g. booklets) copying and scanning data entry and overflow from the Senior Executive Assistants To support in the monitoring, ordering, installation and maintenance of stationery supplies To provide administrative support to the FMDM Archive including filing and inputting digital records as directed by the Congregational Archivist To support the administrative needs of the Sisters including being a presence to deal with simple IT enquiries and issues General Requirements All Mission Partners are expected to be flexible in their duties and carry out any other duties commensurate with the level of the job role and within the general scope of the job, as requested. Duties and responsibilities must be carried out in accordance with relevant policies and procedures, with legislation and any code of professional ethics of any relevant professional body. Mission Partners are expected to maintain a high standard of customer care in the context of the FMDM values, to uphold health and safety standards and to participate in personal learning and development necessary to the post. To work within the FMDM competency framework and to adhere to the Positive Work Environment Policy. Full training will be given in order to complete the above duties to the best of your ability. FMDM and Boom Training will provide ongoing support and guidance to help you with your apprenticeship studies. You™ll be line-managed by someone who has completed this apprenticeship too, which is helpful! The training you will be getting Level 3 Business Administrator Standard, which includes: Modules covering Skills, Knowledge, and Behaviours in Business You'll have a personal tutor to guide you through your training You will attend 1:1 sessions with your tutor every 2/3 weeks End Point Assessment (online) Occasional group classes with other learners Functional Skills Level 2 in Maths & English if required Business Administrator Certificate from IFATE and City & Guilds www.boomtrainingltd.co.uk/courses What to expect at the end of your apprenticeship If the apprentice proves to be successful with their duties, the role may be expanded beyond the apprenticeship but this would be dependent on the needs of the Charity at that time. Our hope is to help the apprentice establish a career here at FMDM!

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Respectful, Eager to learn, Reliable

GCSE or equivalent English (Grade 4/C or above) DesiredGCSE or equivalent Maths (Grade 4/C or above) Desired

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

FMDM FOUNDATION CIO

ASHSTEAD LANE GODALMING GU7 1ST

Provider

BOOM TRAINING LIMITED