Job Description

The main priorities of the daily tasks that are required as part of the job role are: Customer service. Day-to-day admin. Digital marketing. Answering phones and having face to face conversations with customers and being the first point of contact. You will assist with making bookings and appointments, answering emails and completing invoicing and purchase orders. Provide excellent customer service, using online and IT systems and managing social media platforms. Other duties will include administrative activities, project management, admin accounts and attend meetings. You will develop a knowledge and understanding of: Understanding the family run business. Meeting regulations and legislations. Systems and recourses. Your role and responsability. Product and service knowledge. Team leader/supervisor opportunities. The training you will be getting You will attend South Devon College one day a week. Business administratorLevel 3 (A level) What to expect at the end of your apprenticeship Assistant manager/Centre Management position.

Required Skills & Qualification

Communication skills, IT skills, Customer care skills, Administrative skills, Logical, Team working

GCSE or equivalent English (Grade 4/C) EssentialGCSE or equivalent Maths (Grade 4/C) Essential

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

N J M SOUTH WEST LTD

1 BERACHAH ROAD TORQUAY TQ1 3AX

Provider

SOUTH DEVON COLLEGE