Job Description

Provide welcoming and efficient reception services, greeting and signing in visitors, ensuring a well-presented environment Answering the telephones, monitoring and replying to emails, dealing with day-to-day queries, ensuring high quality communication and customer service Support with events arrangements, room bookings, visitor arrangements, taster days, and parent™s evening. Offer flexible support and show initiative in identifying and completing tasks that will assist with the growth and vibrancy of the centre, contributing as part of a high performing and forward-thinking team To ensure that Bursaries are completed each week for learners who are eligible and sent to Finance for processing. To assist any office staff with any daily tasks. Provide administrative functions for the centre such as tracking orders, supplies and stationery, liaising with suppliers, travel/transport providers Support in the production and upkeep of business systems such as databases, spreadsheets or documents Maintain a presence œfront of house supporting high standards of customer service, supervision and support. Support effective communications with parents, carers, stakeholders including arranging meetings, tracking reviews, following absences, recording holidays or leave etc. Undertake such other duties that are required commensurate with the role Arrange own cover when on annual leave or when absent from the Wellington site The training you will be getting Business Administrator Level 3 apprenticeship standard Mentor in the work place Monthly sessions held at Telford College Assigned Telford College apprenticeship assessor What to expect at the end of your apprenticeship Full time progression and opportunities for career development

Required Skills & Qualification

IT skills, Organisation skills, Customer care skills, Creative

GCSE or equivalent English (Grade C / 4) DesiredGCSE or equivalent Maths (Grade C / 4) Desired

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

LANDAU LTD

5 LANDAU COURT TAN BANK WELLINGTON TF1 1HE

Provider

TELFORD COLLEGE