Job Description

To assist with : Face to face provision of information to residents and visitors at enquiry point, and by telephone Maintaining a stock of tourist and resident information leaflets.Providing information for residents in online and print formats, e.g. produce a newsletter Maintaining the tourist information point in George Lane car park.Explore social media and App opportunities to improve information provision for residents and visitors Updating Explore Wiltshire Marlborough App Creating content “ e.g., writing news articles for the Council™s website, press releases, social media, or in print to support events, projects, or consultations Adding to the Council™s stock of photographs of the town Telephone and front office enquiries, signposting callers to other service providers where relevant Council communications and marketing via council media and the website Providing support and assistance to the administrative team for a range of core Council activities, services, meetings, and events as required Undertaking other tasks relevant to the needs of the business. The training you will be getting Generic induction training and on specific areas or work undertaken Business Administration Level 3 Apprenticeship Standard Weekly taught sessions at New College Swindon (term time only) Data protection and information management training What to expect at the end of your apprenticeship The qualification and experience gained from completing the apprenticeship will leave the apprentice in a good position to apply to other councils or similar role within other sectors or businesses™.

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience, Reliable and Trustworthy, Willingness to learn, Awareness of civic property

GCSE or equivalent English & maths (Grade C/4 or above) EssentialGCSE or equivalent IT Qualification (Grade C/4 or above) Desired

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

MARLBOROUGH TOWN COUNCIL

5 HIGH STREET MARLBOROUGH SN8 1AA

Provider

NEW COLLEGE SWINDON