Job Description

This is a great opportunity to join Total Health a registered clinic based in Thatcham, who value enthusiasm and drive over experience. You will play a key part within the clinic by being the first point of contact for clients, greeting them face-to-face and over the phone, booking appointments, scheduling meetings and general office duties.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work The Customer Service Practitioner Apprenticeship is delivered fully in the workplace. You will be supported by a Development Coach from Newbury College, so that you can confidently demonstrate the Knowledge, Skills and Behaviours required for the Level 2 Customer Service Practitioner Apprenticeship qualification. Your Development Coach will meet with you regularly either remotely or in your workplace. Your employer will give you time in the workplace to focus on your apprenticeship. Please note: If you do not have a GCSE grade 4/C or equivalent in either or both English and Maths, you will be required to take Level 1 Functional Skills alongside your apprenticeship. At the end of your apprenticeship you will have completed the Level 2 Customer Service Practitioner Apprenticeship Standard and will be required to complete an End Point Assessment (EPA). Your Development Coach will support you with preparing for your EPA. Where you'll work TOTAL HEALTH WEST BERKSHIRE LOWER HENWICK FARM LOWER BARN TURNPIKE ROAD RG18 3AP

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: English (grade 4/C) Maths (grade 4/C) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills Attention to detail Customer care skills Enthusiastic

Employer

TOTAL CHIROPRACTIC LIMITED

TURNPIKE ROAD, RG18 3AP

Provider

NEWBURY COLLEGE

About Employer

Total Health West Berkshire was started in 2017 by Rosier Piercy with one clear goal in mind. To provide a high-quality clinic with an exceptional level of service not only for patients but for the practitioners running their business from it. Located in Thatcham, West Berkshire, Total Health West Berkshire has 6 treatment rooms. This provides a home for Rosie's chiropractic clinic, Total Chiropractic, as well as a base for other practitioners to run their business. Such as massage, acupuncture, and osteopathy as well as talking therapies such as counselling and hypnotherapy. The building itself is a beautiful grade 2 listed barn, providing a tranquil setting for treatments. Ideally located close to the A4 on the Newbury, Thatcham border.