Job Description

We (The Kiwi Coffee House) are currently looking to recruit an apprentice to join our busy and friendly front of house team, this is an Intermediate Level Apprenticeship. The successful candidate will handle tasks like cleaning duties in the café, welcoming customers and taking orders plus more...

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Full Level 2 Customer Service Practitioner Apprenticeship Standard, including Functional Skills in maths and English (if required). You will work with expert assessors to develop new knowledge, skills and behaviours within the profession. You will experience a blended learning model. This is predominantly a workplace delivery programme, meaning that your learning will take place during work time and on work premises. You will attend a minimum of six supportive workshops throughout your apprenticeship, specifically designed to help you achieve the desired outcomes of the apprenticeship. You can attend these in person at our Derby Road, Mansfield campus or online via Microsoft Teams. You will also attend monthly, online tutorials. You will gather learning evidence, journals and off-the-job records using your e-portfolio. At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged. Where you'll work 5 GLASBY SQUARE RETFORD DN22 6EP

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: English (grade 3/D) Maths (grade 3/D) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills Attention to detail Organisation skills Customer care skills Team working Initiative Non judgemental Patience

Employer

The Kiwi Coffee House

RETFORD, DN22 6EP

Provider

WEST NOTTINGHAMSHIRE COLLEGE

About Employer

The Kiwi Coffee House is located in Glasby Square, Retford and managed by Sophie and Karen. The Kiwi Coffee House pride themselves on retaining their great Kiwi standards including homemade cake, excellent coffee, freshly cooked food, friendly service and our lovely open courtyard.