Job Description

You will be working as a Customer Operations Specialist day to day, providing support to all our customers with any query they have. You will have continuous support throughout so you can understand what it means to provide excellent service.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Alongside your day-to-day role you will be working towards a Level 3 qualification in Customer Service which will take between 12-18 months to complete, so you will have dedicated time each week during working hours where you can focus on your apprenticeship. Functional skills in maths and English (if required). Where you'll work WINDSOR HOUSE GADBROOK BUSINESS CENTRE RUDHEATH NORTHWICH CW9 7TN

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: English & Maths (grade 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Team working Initiative Patience

Employer

A.S.M TECHNOLOGIES LTD

NORTHWICH, CW9 7TN

Provider

BABINGTON BUSINESS COLLEGE LIMITED

About Employer

ASM Technologies Limited delivers agile technology distribution across the IT channel. We concentrate on tier 2 and tier 3 brands often ignored by broad line distribution. We are the market leader in providing IT and technology based supplier rationalisation, building on a culture of delivering significant cost-savings, innovation solutions and excellent customer service as part of the process. ASM Technologies are a multi-national business with offices in Paris, Dusseldorf and a head office and distribution facility in Cheshire. This proven model continues to support a fulfilment infrastructure across 4 continents and 55 countries globally. With unparalleled channel expertise across a wide range of technology commodities, high quality customer service and continuous improvement, we help our customers control operating costs and create a more dynamic interface with the global market.