Job Description

Dealing with patients face to face at reception Answering the telephone Booking appointments Requesting prescriptions Dealing with patient queries efficiently and accurately Administration duties Other tasks as and when required The training you will be getting Customer Service Practitioner Apprenticeship Level 2 Weekly off the job training Face to face or virtual learning sessions What to expect at the end of your apprenticeship There is a potential full-time position offered to the right candidate with the opportunity for career progression for the right person whilst understanding how the NHS system works as a whole.

Required Skills & Qualification

Communication skills, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working

GCSE or equivalent English (Grade C or 4) EssentialGCSE or equivalent Maths (Grade C or 4) Essential

Apprenticeship Standard

Customer service practitioner Level 2 (GCSE)

Employer

Birchills Health Centre

23-37 OLD BIRCHILLS WALSALL WS2 8QH

Provider

WALSALL COLLEGE