The main priorities of the daily tasks that are required as part of the job role are: Customer service Day-to-day admin Digital marketing Answering phones and having face to face conversations with customers and being the first point of contact You will assist with making bookings and appointments, answering emails and completing invoicing and purchase orders Provide excellent customer service, using online and IT systems and managing social media platforms Other duties will include administrative activities and attend meetings The training you will be getting Customer Service Practitioner Level 2 Apprenticeship Standard You will attend South Devon College one day a week What to expect at the end of your apprenticeship Assistant Manager/Centre Manager position
Communication skills, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative, Patience
Other English (Grade 4/C) Essential
Customer service practitioner Level 2 (GCSE)
N J M SOUTH WEST LTD
1 BERACHAH ROAD TORQUAY TQ1 3AX
SOUTH DEVON COLLEGE
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