Job Description

As an apprentice business developer, you'll learn how to build relationships with new and existing customers, using telephone sales techniques to generate business and gain new leads. You will also provide administration support to the depot. In turn, we will provide full training in the depot and through our in-house learning and development team.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Level 2 Customer Service Practitioner Apprenticeship Standard. This includes: Functional Skills in English, maths, and ICT (if applicable) Level 2 Customer Service qualification Dealing with customers face to face Working on a helpdesk Problem solving Identifying improvements Dealing with complaints Going the extra mile and making a difference Dealing with diverse customers and in diverse situations Communicating effectively Training will be provided by Didac at your depot Training will be depot-based, with a monthly visit from your Didac trainer face-to-face Where you'll work Unit 3-4 Hambridge Lane Newbury RG14 5TU

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: English (grade Grade C/4 or higher) Maths (grade A*-C or 9-4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills

Employer

HOWDEN JOINERY LIMITED

Newbury, RG14 5TU

Provider

DIDAC LIMITED

About Employer

Howdens Joinery is the UK's largest manufacturer and supplier of fitted kitchens, appliances and joinery products from local stock, with almost 700 depots nationwide.