Job Description

Giving customers top-notch advice Efficiently answer telephone calls to the store Advising customers their hearing aids / glasses are ready or delayed as appropriate The training you will be getting Level 2 Customer Service Practitioner Apprenticeship Standard qualification Eligibility to join the Institute of Customer Service as an Individual member at Professional level upon completion Functional skills maths and English, if required How and where training (on/off the job) will be delivered is to be confirmed. What to expect at the end of your apprenticeship At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles

Required Skills & Qualification

Communication skills, Organisation skills, Administrative skills, Team working

GCSE or equivalent Maths (Grade 9-3 (A*-D)) Desired

Apprenticeship Standard

Customer service practitioner Level 2 (GCSE)

Employer

SPECSAVERS OPTICAL SUPERSTORES LIMITED

594-598 Christchurch Road Bournemouth BH1 4BH

Provider

SPECSAVERS OPTICAL SUPERSTORES LIMITED