Job Description

As an apprentice in our store and you'll have everything you need to truly realise your potential in a role, all whilst earning a real wage. Giving customers top-notch advice. The role involves efficiently answering telephone calls to the store. Advising customers that their hearing aids / glasses are ready or delayed as appropriate.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Level 2 Customer Service Practitioner Apprenticeship Standard qualification Functional Skills English and maths if required Blended on/off the job training and location to be confirmed Where you'll work 13 Castle Street Dudley DY1 1LF

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: Maths (grade 9-3 (A*-D)) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills Organisation skills Administrative skills Team working Other Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.

Employer

SPECSAVERS OPTICAL SUPERSTORES LIMITED

Dudley, DY1 1LF

Provider

SPECSAVERS OPTICAL SUPERSTORES LIMITED

About Employer

Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.