Become proficient at answering the telephone and directing the calls to the appropriate department General administration work Assisting the General Manager regarding stock, events, ad-hoc projects The training you will be getting Level 2 Customer Service Functional Skills in Maths and English if required Training schedule has yet to be agreed. Details will be made available at a later date What to expect at the end of your apprenticeship There may be the potential of a full time position at the end of the apprenticeship.
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative
GCSE or equivalent English and Maths (Grade 3/D or above) Essential
Customer service practitioner Level 2 (GCSE)
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