Job Description

Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust are looking to recruit a Level 2 Customer Service Practitioner Apprentice to work within the Eating Disorder Service Department. This is an exciting opportunity to work within a friendly and supportive team. General duties for the role include providing administration and customer support.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Level 2 Customer Service Practitioner Apprenticeship Standard All training will be delivered in the workplace Where you'll work Walkergate Park Centre Benfield Road Newcastle Upon Tyne NE6 4QD

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: English and maths (grade 4-9 (A*-C) or equivalent) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Other All offers of employment will be subject to suitable completion of an enhanced DBS Check.

Employer

Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust

Newcastle Upon Tyne, NE6 4QD

Provider

DERWENTSIDE COLLEGE

About Employer

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is one of the largest mental health and disability Trusts in England employing more than 7,000 staff, serving a population of approximately 1.7 million, providing services across an area totalling 4,800 square miles. It works from over 70 sites across Cumbria, Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside and Sunderland. It also has a number of regional and national specialist services. The Trust works from more than 70 sites across Cumbria, Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside and Sunderland. We also run a number of regional and national specialist services. Along with partners, we deliver support to people in their own homes, and from community and hospital-based premises. We have more than 8,000 people working for us and a budget of over £500 million. The services we provide are divided into four sections, which are organised geographically into €œlocality care groups€. These are known as North, Central, South and Cumbria.