Job Description

To support the busy Employer Engagement Team in a variety of admin/customer service related duties, specifically the enrolment process and apprenticeship vacancy matching service. To provide day-to-day administrational support for activities, ensuring all related records are up to date and contribute to the overall efficiency of this service.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Level 3 Business Administrator Apprenticeship Standard Blended on/off the job training and location to be confirmed Where you'll work PO Box 53 Parsons Walk Wigan Greater Manchester WN1 1RS

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: English (grade 4) Maths (grade 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Other Appropriate knowledge of Microsoft Office, excel and power point Knowledge and understanding of delivering good customer service Knowledge and understanding of administration skills, particularly data entry, information gathering and record keeping Knowledge and understanding of effective communication in different formats, face to face, telephone, e-mail and social media Knowledge and understanding of providing information that is clearly and professionally presented. You may be required to work at or from any building, location or premises of Wigan & Leigh College and any other establishment where Wigan & Leigh College conducts its business. You will also be expected to work outside of your normal working hours for College events and enrolments

Employer

Wigan & Leigh College

Greater Manchester, WN1 1RS

Provider

WIGAN AND LEIGH COLLEGE

About Employer

We have been providing quality education and training for the people of Wigan and beyond since 1857. We offer exceptional teaching, support and guidance in a range of academic, vocational, technical and apprenticeship programmes. Our strong partnerships with employers help us to prepare young people for success in further studies and careers. Our reputation for providing first-rate technical education has led to us becoming the lead further education partner of the Greater Manchester Institute of Technology (GMIoT) €“ the government's latest flagship programme to boost technical education regionally.