Job Description

Providing a professional, friendly and efficient service to our fabulous clients. Supporting Marie, the adviser, in her role liaising with clients, gathering information, researching markets, placing cases, submitting business to the different mortgage lenders and insurance companies.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Business Administrator Apprenticeship Level 3 What will I study? This apprenticeship will give you the knowledge, skills and behaviours required to work as Business Administrator and will include the following: Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data Understand how to behave in a professional way including personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders Understand how to draft correspondence, write reports and be able to review others' work Understand how to make effective decisions based on sound reasoning and be able to deal with challenges in a mature way Understand how to build and maintain relationships within your own team and across the organisation Understand how to share administrative best-practice across the organisation e.g. coach others to perform tasks correctly Understand how to use relevant project management principles and tools to scope, plan, monitor and report You will also produce a portfolio of evidence demonstrating examples of your work throughout the apprenticeship which will form the basis for the interview during the End-Point Assessment (EPA). Also, a project or process improvement will be completed over 21 to 35 hours during the apprenticeship which will form part of the EPA. Method of delivery: Apprentices will typically attend York College on a day release for the duration of the apprenticeship and work with their employer for the remainder of their contracted hours. During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer How will I be assessed? Continual assessment will take place throughout the duration of the apprenticeship. The End-Point Assessment (EPA) will comprise of a 60-minute computer-based knowledge test of 50 questions, a 45-minute interview based on your portfolio of evidence, and a 10-15 minute presentation based on the project completed during the apprenticeship. Where you'll work Office K3, Raylor Business Centre James Street York YO10 3DW

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: 2 other subjects (grade 4/C or above) English (grade 4/C or above) maths (grade 4/C or above) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills People skills Time management Well mannered Other €¢ Time management. Every client is important and they seek our attention so juggling cases and prioritising is essential. It will be taught as it's a big part of the role. €¢ Occasionally a lender may withdraw their mortgage products with little or no notice. This means we have to apply for the deal there and then. In such rare instances, it may be all hands are on deck resulting in working beyond 17.00 (but they would be paid for any extra time of course). €¢ After you submit your application, York College will send a screening email from [email protected] Check your spam folder, too. You must reply, otherwise your application will be rejected.

Employer

EBULLIENT CONSULTING LIMITED

York, YO10 3DW

Provider

YORK COLLEGE

About Employer

Three of us in the office, one adviser, 2 support staff and you would be the third. We have been established since March 2023 although I have been in this business for 30 years in September.