Job Description

This is an exciting opportunity for a customer service apprentice to be working alongside fully qualified advisors within a renowned high-end dealership. You will be dealing with customer queries, answering calls, plus more.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Level 2 Customer Service Practitioner Apprenticeship Standard: Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course An Apprentice's training includes: Apprenticeship standard Level 2 (Customer Service Practitioner) An industry recognised standard qualification Functional skills if needed Where you'll work 1, Aldermaston Road Town Centre Basingstoke RG21 6YL

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: Math's & English (grade C or Level 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills Team working

Employer

THINK ONE LIMITED

Basingstoke, RG21 6YL

Provider

SKILLNET LIMITED

About Employer

Here at Group 1 Automotive, we're here to make car buying easy. Whether you're buying a new or used car or van, we make the purchasing and ownership journey enjoyable and convenient. Plus, we ensure peace of mind with approved servicing and repairs for worry-free ownership. Our official retailers in the East and South East of England offer a diverse collection of vehicles, from high-performance brands like Audi and BMW to everyday favourites like Kia and Å KODA. From premium used Land Rovers to the latest Ford models €“ there's a vehicle for everyone. Our expert team is dedicated to offering top vehicle deals and flexible finance options. Even after you've got your vehicle, you join the Group 1 Automotive family, with access to our full aftersales care, including approved servicing and repairs by our qualified technicians using genuine parts. At Group 1 Automotive, you can benefit from an exceptional service no matter what you require. Customer service is our number one priority.