Job Description

Key Responsibilities: Customer communication: Answering the phone: handling inbound calls, addressing inquiries and directing calls to appropriate department Replying to emails: Managing the company™s inbox, responding to customers, processing orders and providing information promptly. Website Management: Update pricing and products: regularly updating the website to reflect current pricing and new product offerings. Artwork & Mock-ups: Adjusting customer artwork: modifying customer-provided artwork to meet design specifications and preparing visual mock ups to show what the final product will look like. Logistics and inventory: Booking deliveries Purchasing stock Organising stock Production Support: Assisting in production: helping with various productions tasks, including the use of industrial embroidery machines, laser machines and wide format printers to create custom designs The training you will be getting Upon successful completion of the apprenticeship, apprentices will receive a Level 3 Business Administrator qualification This qualification is equivalent to an A level Gain technical aspects of the industry What to expect at the end of your apprenticeship This role is perfect for someone who is organised, detail-orientated and passionate about graphic design. You™ll gain hands-on experience in both the administrative and technical aspects of the industry, making it an excellent opportunity for career growth and development.

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Logical, Team working, Creative, Initiative

GCSE or equivalent English (Grade A*-C/9-4) EssentialGCSE or equivalent Maths (Grade A*-C/9-4) Essential

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

DESIGN BY CREATIVE LTD

UNIT 11J MILL BATCH FARM EAST BRENT TA9 4JN

Provider

BRIDGWATER AND TAUNTON COLLEGE