Job Description

You will be working within a team supporting ICT applications and assisting users. You will gain experience of data reporting and displaying information in different formats for different audiences. The successful candidate will experience documenting system configuration, carry out training for users and will understand how to produce training guides and materials. You will work on developing skills assisting with project teams and key stakeholders to develop your abilities to identify business requirements and processes. You will learn the processes and assist with implementing ICT systems as well as working within a pressurised, customer focused environment.

Training and Qualification

You will undertake a Software Developer Level 4 course Training will be distance learning online We expect the training to take place one day per week. We offer study days and other support whilst you are undertaking this qualification

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

GCSE or equivalent English Language (Grade 4-9) EssentialGCSE or equivalent Maths (Grade 4-9) EssentialGCSE or equivalent Computer Science (Grade 4-9) Desired

Apprenticeship Standard

Software developer Level 4 (Higher national Certificate)

Employer

Harlow District Council

Civic Centre The Water Gardens Harlow CM20 1WG

Provider

INSTEP UK LIMITED